Please read through these before placing your order.
Terms & Conditions of Purchase Acceptance
shooTAG's website (www.shootag.com.au) is ownedand operatedby shooTAG. Your use of the website including all orders and purchases are conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below. Your use of the website constitutes your agreement to the Terms and Conditions.
Order placement
Any order placed by you in the manner describedin this website is an offer by you to purchase a particular product for the price (including the delivery, other charges and taxes) specified in this website at the time you place your order. shooTAG reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with shooTAG only comes into existence when shooTAG forwards confirmation of receipt of your order and payment.
Order changes or cancellations
You cannot cancel or modify an order online once the checkout process has been completed. If there is a mistake in your order, please notify us immediately and quote your Order number so we can rectify any errors prior to processing your order.
Prices
Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.
You are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any products or services acquired or ordered by you from this website.
Shipping andDelivery
shooTAG will endeavor to deliver all products ordered within Australia in 5 - 10 working days from receipt of order. We will keep you updated as to likely arrival date and delivery type. Our delivery times are indicative only and shooTAG will not be liable for any failure to observe these delivery times.
Australia shipping costs are generally as follows:
- postage and handling flate rate of $2.50 for all orders within Australia
Insurance
All shooTAG products are packaged to ensure safe transit, prior to the goods leaving our premises. shooTAG will not accept responsibility for any goods that may be damaged during delivery. For larger and more expensive items delivered by courier, insurance may be organized by the customer prior to the goods leaving shooTAG Industries. Please advise shooTAG Ltd if you are intending to arrange insurance.
Refund andReturn Policy
will exchange any item for another item of equal value within 14 days of delivery should you not be totally happy with your purchase, (does not include delivery charges). Return your item to shooTAG with your original receipt and a brief explanation of the problem. shooTAG will not accept any items that have been damaged in transit.
item within 30 days if it should be received with manufacturing defects pursuant to the manufacturer's warranty. shooTAG will examine the goods for defects and exchange them without question. If an exchange item is not available, for whatever reason, shooTAG will refund in full the cost of the goods.
The cost incurred for returning goods not covered by the manufacturers warranty shall be at the customer's expense. The return delivery charges will be refunded or no charge will be made for the delivery of exchange items if the goods are found to be defective pursuant to the manufacturer's warranty.
Shipping costs of any returned goods remain the responsibility of the customer. As we cannot be held responsible for goods lost in transit, all returned goods are the responsibility of the customer until they reach us. We strongly recommend that you use Recorded Delivery, Registered Post or your local equivalent when returning an item or items to us.
NOTE: It is imperative that an item returned must be in original condition and that its packaging also be in its original condition. shooTAG reserves the right to withhold credited funds if these conditions are not met.
All returns should be made to:
shooTAG
8/89 Darley Street,
Mona Vale NSW 2103
Risk and Title
shooTAG will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable transit insurance which is offered during the checkout process.
Disclaimer
While the information contained in the website is believed to be accurate and current, it is provided by shooTAG in good faith on an "as is" basis. shooTAG, its' directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.
Copyright
shooTAG is the copyright owner of the content of the website or is licensed by the copyright owner to use the content on the website. Except as permitted by the Copyright Act 1968 (Cth) no part of the website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of shooTAG.
Viruses
shooTAG does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. shooTAG will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.
shooTAG Privacy Policy
is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. Our privacy policy below outlines how we capture and use the information that we collect about our customers.
Collection of personal information
shooTAG collects basic personal information (such as first and last name, your dog's name and breed, contact details and email address). It is your decision to provide this information. We request personal information when you:
- order products on line that require delivery
- subscribe to Club shooTAG, birthday registrations or our mailing list
- contact us for further information
- participate in specific promotions.
Use of your personal information
Your information is used to complete a transaction, to promptly deal with any enquiries or customer service issues and to keep you updated with shooTAG products and services via email, mail or telephone.
We do not send your personal information to any other organization unless you have given your consent to share this information or in order to provide the product or service you have requested.
Opt out
If at any time you no longer wish shooTAG to have your personal details on file, please email us at info@shooTAG.com.au or contact us via telephone 1300 954 500 to request removal of that information.
Accuracy of personal information
If the details you have provided change or you believe that the information we have about you is inaccurate, please contact us and we will correct the information.
Third-party web sites
Links to third party websites on www.shootag.com.au are provided as a convenience to you. If you use these links, you will leave the shooTAG site. We are not responsible for any of these sites, their content or their usage of your personal information.
Security
shooTAG is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration. When purchasing from shooTAG your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer
support centre.